Here is an example of a dialogue that takes places in a hotel between a receptionist and a guest. It can be used a as template for you to practise speaking.
R: Good evening madam.
G: Good evening, my name is Jackson. I have a room booked for tonight.
R: Oh right, I´ll just check…..What was your name again?
G: Jackson, Elizabeth Jackson.
R : Jackson? Er….. well there is no record of a reservation here. Did you make your booking by phone?
G: No, by email. I´ve got a copy of your reply here, look.
R: I see. Well there´s nothing on the computer.
G: Well, do you have a room?
R: I´ll just check……Oh! Yes, we seem to be half-empty tonight.
G: Well , can I have a room then?