MAKING RESERVATIONS

Here you have a very useful video that will help you taking reservations on the phone when being at the front desk.

HOTEL RESERVATIONS

If you want to improve your language skills when taking reservations at a hotel, why don't you have a look at this page? You will see the most important sentences receptionists and guests utter when making reservations.
You can also practise making reservations by listening and completing the following dialogue.