Parque de Europa 2013/2014: Tourist Accommodation Management

Hi, students,
I have created the following presentation with all the photos I had regarding this course.
I hope you like it!
Good luck!
Mary Sea

PARQUE DE EUROPA 2013/2014: Travel Agencies and Events Management

Hello, students,

With all the photos I had, I have created a presentation for all of us to remember the visit to Parque de Europa last February.

I hope you enjoy it.

Practise listening

As some of you asked me about some more material in order to improve your listening skills, here you have a couple of videos taken from BBC Learning English.

Both of them have to do with topics regarding tourism, they are short and easy to follow.

The first one deals with Venice and the second one is about floods in Europe, a natural disaster.

Protecting Venice

Floods in Europe

JUST GIVE ME A REASON (BY PINK & NATE RUESS)

Click on the image and practise listening with this song by Pink and Nate Ruess. It is the same song we have been listening to in class.

MAKING RESERVATIONS

Here you have a very useful video that will help you taking reservations on the phone when being at the front desk.

WAKE ME UP WHEN SEPTEMBER ENDS (by Green Day)

Here you have the video of the song "Wake Me Up When September Ends", by Green Day.



If you want to keep on practising listening skills with this song you can try lyricstraining. Remember you can choose the level of difficulty.

 I hope you learn and have fun!

FACILITIES AT IES HOTEL ESCUELA

This is the video that five students of Travel Agencies and Events Management have created in order to show and explain the facilities the Hotel Escuela has. They've made a great effort and in the end they got it!

Thanks to Vanessa, Raquel, Elena, Anabel & José. You've made a lot of progress!

PROJECT: TOURIST ATTRACTIONS INTERVIEW 2013 - AUDIOS AND VIDEOS

I hope you like watching and listening to some of your classmates carrying out their interviews about tourist attractions in Madrid.

2º Travel Agencies and Events Management
Laura M.:



Dámaris:





Lorena:


2nd Tourist Accommodation Management

Paloma:

 

Laura:

JOB PROFILE: TRAVEL AGENT

Here you can read about the job profile of a travel agent. Hope you find it interesting. It tells you the duties you should carry out if you decide to become a travel agent in the future and some pieces of information.
After reading it, you can watch the following video.

JOB PROFILE: EVENTS MANAGER

If you are interested in becoming an events manager, have a look at this webpage. It explains the main duties and some other requierements that are needed in the UK. Hope you find it useful and interesting! =)

You can also watch the following video in which the Special Events Manager at Portofino Island Resort discusses her typical day at work, the qualifications needed for the job, the best and worst parts of the job, and advice that can be used by students considering this line of work.


Here you have another video: EBE offers corporate event planning and event management services as well as entertainment such as dance bands, DJs (disc jockeys) and ensembles, lighting, video production and more to ensure your Corporate Event, Meeting, Conference, Product Launch or Gala is a success.

JOB PROFILE: TOUR GUIDE

You can have a look at the duties a tourist information assistant has to carry out on this site.

If you want to become a tour guide here you can watch a video in which they tell you about the tourism industry and the opportunities it offers if you are interested in this field and you love travelling, meeting new people, etc. It also shows you the importance of history, geology and some other areas in order to become a good professional.

JOB PROFILE: RECEPTIONIST

Here you can read about the job profile of a receptionist and the qualities and qualifications that are required in the UK.
Once you are familiarised with the main duties a hotel receptionist has to carry out you can watch the following video. It is very useful and interesting! ;)

HOTEL FACILITES

What hotel facilities can you think of? 

Have a look at the following questions, watch the video that follows and answer the questions.

1. Where is the hotel they advertise?
2. What is the name of the capital? 
3. In which ocean is it located?
4. How far is the hotel from Malé?
5. What means of transport do they take to go from Malé to the hotel?
6. Name as many facilities as you can from the video. What adjectives do they use to describe them?

Here you have another video. It shows you a hotel in Miami.
Which hotel do you prefer? Why?
The Palms Hotel and Spa - Hotel Miami Beach

Unwind in a tropical and secluded ambience, just minutes away from exciting South Beach, and leave our oasis feeling re-balanced, relaxed, and rejuvenated. Fresh from a top-to-bottom renovation in 2010, The Palms Hotel & Spa will awaken your spirit with its all-new offerings, including 251 soothing guest rooms and suites with spa-inspired bathrooms, The Palms Spa -- an Aveda destination spa presenting soul-reviving spa experiences, natural gourmet cuisine at Essensia and a selection of inviting meeting and event facilities, all inspired by the hotel's lush landscape and seaside setting.

DEALING WITH COMPLAINTS IN A HOTEL

Watch the video below and answer the following questions:

• What happens?
• How does the receptionist deal with the problem?
• What would you have done?

WINDSOR HOTEL AND GRAND AMERICA HOTEL PROMOTIONAL VIDEOS

Watch the following videos. Then identify and answer the following questions:

1. Location
2. Facilities
3. Similarities
4. Differences
5. Which video do you prefer? Why?
6. To what kind of people would you recommend these hotels? Why?

 

EMIRATES PALACE IN ABU DHABI

This video will help you when showing guests the facilities our hotel has.

FAIR TRADE - RISE AGAINST - PRAYER OF THE REFUGEE & HELP IS ON THE WAY

Warm-up:

• Do you agree with the statement 'we live in a consumer society'? Why?
• Do you spend a lot of money on clothes? What is your favourite brand?
• What do you usually spend your money on? Mobiles? Videogames? Clothes?

Watch the video below and answer the following questions:

1. Where does it take place?
2. What kind of peple can you see?
3. Are they young?
4. Where are they from?
5. What products can you see?
6. Do you buy them?
7. Do you usually have a look at the label of the products you buy?
8. Have you ever bought any fair trade products?

Listen and put the song in the right order.



Here you have another videoclip by Rise Against titled 'Help Is On the Way'. Watch it and answer the questions.

• What natural disasters does it show? Do you know any others?
• What do you do when something like this happens?
• Do you belong to any non-governmental organizations (NGO)? What is the name? What do you do?
• Write a brief summary of the story.

VIDEOS - DIALOGUES AT THE HOTEL

Here you have some videos which can help you to improve your oral skills when dealing with guests at a hotel. They are cartoons.

Checking in:




Solving problems:


Checking out:

INTERVIEW AT BARAJAS AIRPORT 2011-2012 - VIDEOS

Do you feel like watching some of the videos recorded by your classmates at Barajas? If so, here you are some of them.

Thank you, students!

RISE AGAINST - PRAYER OF THE REFUGEE & HELP IS ON THE WAY

Warm-up:

• Do you agree with the statement 'we live in a consumer society'? Why?
• Do you spend a lot of money on clothes? What is your favourite brand?
• What do you usually spend your money on? Mobiles? Videogames? Clothes?

Watch the video below and answer the following questions:

1. Where does it take place?
2. What kind of peple can you see?
3. Are they young?
4. Where are they from?
5. What products can you see?
6. Do you buy them?
7. Do you usually have a look at the label of the products you buy?
8. Have you ever bought any fair trade products?

Listen and put the song in the right order.



Here you have another videoclip by Rise Against titled 'Help Is On the Way'. Watch it and answer the questions.

• What natural disasters does it show? Do you know any others?
• What do you do when something like this happens?
• Do you belong to any non-governmental organizations (NGO)? What is the name? What do you do?
• Write a brief summary of the story.